Privacy Policy

Sublime Heating & Air LLC ("Sublime," "we," "us," or "our") operates the website sublimecomfort.com (the "Site"). This Privacy Policy explains how we collect, use, and protect your personal information when you visit our Site or contact us.

1. Information We Collect

We may collect the following types of information:

• Contact information: Your name, phone number, and email address when you submit our contact form.
• Service information: Details about the HVAC services you are inquiring about.
• Message content: The content of any message you send through our contact form.
• Usage data: Standard web server logs including IP address, browser type, pages visited, and time of visit.

2. How We Use Your Information

We use the information we collect to:

• Respond to your service inquiries and provide quotes
• Schedule and coordinate HVAC service appointments
• Communicate with you about your service or questions
• Improve our website and services
• Comply with legal obligations

3. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service providers: Third-party vendors who help us operate our website and deliver services (e.g., email delivery providers), who are bound by confidentiality agreements.
• Legal requirements: When required by law, court order, or governmental authority.

4. Cookies & Tracking

Our website may use cookies and similar technologies to improve your browsing experience and analyze site traffic. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. If you do not accept cookies, some portions of our site may not function properly.

5. Spam Protection

Our contact form uses Cloudflare Turnstile, a privacy-respecting CAPTCHA service, to protect against automated spam submissions. By submitting the form, you agree to Cloudflare's Privacy Policy.

6. Data Security

We take reasonable precautions to protect your personal information. Our website uses HTTPS encryption for all data transmission. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

7. Third-Party Links

Our website may contain links to third-party websites (such as Instagram). We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Children's Privacy

Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

9. Your Rights

You may request access to, correction of, or deletion of any personal information we hold about you. To make such a request, contact us at the information below. We will respond within a reasonable timeframe.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. Continued use of the Site after any changes constitutes your acceptance of the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: